Our KOKORO series porcelain thermal flask is not designed for you to remove the porcelain interior. However, our trained personnel will be able to assist you with the porcelain interior replacement if the porcelain is broken. We have service centers located in Singapore, Taiwan, and China.

For Kokoro series bottles that require repair, we offer the following support:
• Within Warranty: Enjoy a $20 discount on a replacement bottle (new purchase).

• Out of Warranty: Receive a $10 discount toward the purchase of a new bottle.

• Discount price from website selling price and only for purchasing Kokoro Series.

We're here to ensure you continue enjoying your Kokoro product with peace of mind. All enquiries, please contact us through email to: enquiry@swanzbrand.com

450ml Kokoro's height is 203mm with 80mm diameter and weighs 480g +/- 20g 550ml Kokoro's height is 253mm with 80mm diameter and weigh 640g +/- 20g 680ml Kokoro's height is 287mm with 80mm diameter and weigh 850g +/- 20g

Ryoko silicon lid has a diameter of 8cm to fit onto the bottle, while the diameter of the mouthpiece is 11mm making it wide enough for drinking and also able to fit most straws.

They are made of food-grade silicone, BPA-free, and is able to withstand a temperature of 150 degrees. (Same material as the baby pacifier)