This registration page is for our Singapore and International customers (except Taiwan).
If you are our Taiwan customer, please register through this link:

TAIWAN WARRANTY

All Products (Except Kokoro Flask)

Warranty Registration

• Customer must complete online registration within 10 days upon shipping.
• Consumers must fill out the warranty registration accurately.
• Please refer to the user guide to see what the warranty covers.
• To claim the warranty benefit, consumers must contact Swanz Brand Team (email: enquiry@swanzbrand.com)
• Wear and tear in product accessories (other than the thermal flask), example: easy-clean silicone, silicone lid, bags, etc are normal and not covered by the warranty
• SWANZ reserved the right to change the policy.
• Our warranty period is 180 days from the date of registration. However, consumers must complete online registration within 10 days from the date of receiving the product.
• If the registration is not completed in 10 days after the signing date, we reserve the rights to refuse warranty registration and warranty claim.
• The warranty registration must be registered on the official website.
• One form submission applied for one item, please submit multiple forms if you have more than one item

I Accept T&C

USER GUIDE

All products other than Kokoro Flask